FAQs - Learners

Stay up to date with our newsfeed for individuals - RSS Newsfeed


Unique Student Identifier (USI)

From January 1st, 2015, all persons undertaking nationally recognised training courses will be required to provide a USI (Unique Student Identifier) in order to be enrolled and resulted.

The USI will help keep your training records and results together in an online account controlled by you and is easily accessible from a computer, tablet or smart phone.

Read more ...

Parchment or Statement of Attainment?

What is the difference between a Parchment and a Statement of Attainment?

All learners receive a certificate following successful completion of a course provided under the Australian Qualifications Framework.  The certificate is named according to the level of study achieved:

Read more ...

How do I request a copy of my statement of attainment?

Have you completed training with MSS? Have you misplaced your Certificate/Statement of Attainment parchment?

No problem!! All you need to do is contact our office in person, by telephone or email (click contacts above) and request a replacement. However, we will need you to provide proof of identification to avoid confusion and potentially fraud.

Read more ...