MSS always strive to provide the best outcomes for our clients and learners. Read our Policy - Complaints & Appeals

  • Your feedback is VERY important to us.
  • Your voice will be heard.
  • We will listen and we will act.

1. Please provide us with your contact details

Training Delivery Training Personnel Teaching and Learning Assessment Methods or Processes Delay in receiving information, materials or feedback Facilities or premises Certificates Courses Qualifications Other: (please identify)
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You Can Call us on 1300 886 477  
Email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.  
Visit us in person at 22 Acrylon Road, SALISBURY SOUTH, South Australia 5106.  
   
There other avenues open to you if you wish to escalate your Complaint or Appeal.   
Other References/Contacts  
Office of the Training Advocate Australian Skills Quality Authority
T: 1800 006 488 (toll free) T: 1300 701 801
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Web:  www.trainingadvocate.sa.gov.au Web:  www.asqa.gov.au